1. General Overview & Acceptance
These Terms & Conditions govern all sales of building materials, hardware supplies, structural steel, roofing sheets, and associated construction products by FR Marketing (Pvt) Ltd to commercial contractors, hardware retail dealers, and private project owners across Sri Lanka.
By issuing a Purchase Order (PO), confirming an official Quotation, or accepting delivery of materials, the Buyer confirms unconditional agreement to these terms.
2. Quotations, Pricing & Validity
Due to market fluctuations in imported raw materials (e.g. Zinc-Alum coil, billet steel, clinker), official quotations issued by FR Marketing remain valid for seven (7) calendar days from the date of issue, unless explicitly stated otherwise in writing.
- Prices Quoted: All prices are in Sri Lankan Rupees (LKR) and indicate whether applicable statutory taxes (VAT / SSCL) are included or itemized separately.
- Currency & Raw Material Adjustments: Unconfirmed or expired quotations are subject to revision without prior notice.
- Volume Discounts: Bulk contractor rates apply solely to the minimum quantity specified in the corresponding quotation. Partial order draws may be re-invoiced at standard tier prices.
3. Orders, Deposits & Payment Terms
Orders are formally scheduled for production or warehouse dispatch once confirmed by our sales division:
- Standard Stock Items: Payment in full via Bank Transfer (RTGS / CEFTS), Bank Draft, or approved Corporate Cheque prior to lorry departure from our Panadura warehouse.
- Custom Lengths & Fabricated Profiles: Orders requiring custom roll-forming (e.g. customized length roofing sheets, curved sheets, bespoke steel cuts) require a non-refundable 50% deposit before production commences, with the balance cleared prior to site offloading.
- Dealer Credit Facilities: Credit arrangements are extended strictly to registered hardware distributors who have executed formal credit agreements secured by agreed bank guarantees.
4. Delivery, Logistics & Site Offloading
FR Marketing provides islandwide delivery through its dedicated logistics fleet and verified transport contractors:
The Buyer is responsible for ensuring clear, motorable road access for heavy commercial vehicles (10-wheelers / prime movers) to the designated unloading point.
Unless crane/hiab offloading is specifically contracted in the quotation, offloading labor or lifting machinery at the destination site must be arranged by the Buyer.
Lorry waiting time exceeding three (3) hours at the customer site due to offloading delays may incur standard vehicle detention charges.
5. Inspection, Acceptance & Discrepancy Claims
The Buyer or their authorized site supervisor must inspect goods upon delivery:
- Visible Damage or Shortages: Must be endorsed on the physical Delivery Note (POD) before the driver departs, and reported to our customer service desk within 48 hours.
- Latent Defects: Any manufacturing discrepancies must be notified in writing within seven (7) days with photographs and batch identification numbers for technical evaluation.
- Accepted Materials: Materials that have already been fixed, welded, erected, or incorporated into a building structure cannot be claimed for pre-installation surface defects.
6. Limitation of Liability & Force Majeure
FR Marketing shall not be liable for project delays or indirect losses caused by events beyond our reasonable control, including severe weather, natural catastrophes, port clearance delays, government import restrictions, or power grid failures.
In all circumstances, our maximum commercial liability is limited strictly to the replacement of defective materials or refund of the purchase price received for the affected goods.
7. Governing Law & Dispute Resolution
These Terms & Conditions shall be governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising out of contracts with FR Marketing that cannot be amicably settled shall be subject to the exclusive jurisdiction of the competent courts of the Western Province, Sri Lanka.